Политика на квалитет

Rade koncar – Kontaktori i relei

Integrated Management System

Our company has integrated all the organization’s systems and processes into one complete frame work, enabling us to work as a single unit with unified objectives. The integrated quality management system has helped us to achieve better production and better quality for all our products.

Warranty and returns

Warranty Policy

One of our strategic goal is to pay special attention to the quality of our products. We select special materials and build products that have a long-lasting exploitation life span.

RADE KONCAR products are warranted to be free from defects in materials or workmanship for one (1) year from the date of purchase from an authorized dealer of Basis products. Within this period, we will, at our sole discretion, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to you for parts and/or labor, provided that you shall be responsible for any transportation charges.

Company Policies

Code of Ethics and Business Conduct

Rade Koncar Kontaktori i Relei DOO Skopje strives to be a company known for its integrity and high ethical standards. Rade Koncar Kontaktori i Relei will conduct its business fairly, impartially, in an ethical and proper manner, and in full compliance with all laws and regulations. In conducting our business, integrity is the foundation for all company relationships, including those with customers, suppliers, communities, and among employees. Highest standards of ethical business conduct are required of Rade Koncar Kontaktori i Relei employees. Employees will not engage in conduct or activity that may raise questions as to the company’s honesty, impartiality or reputation or otherwise cause embarrassment to the company.

Company Certificates

ISO Certificates

The International Organization for Standardization is an independent, non-governmental organization, the members of which are the standards organizations of the 164 member countries. Use of the standards aids in the creation of products and services that are safe, reliable, and of good quality. The standards also serve to safeguard consumers and the end-users of products and services, ensuring that certified products conform to the minimum standards set internationally.

Product Certificates


Operated by the IEC System of Conformity Assessment Schemes for Electrotechnical Equipment and Components (IECEE), the IECEE CB Scheme is an international system for mutual acceptance of test reports and certificates dealing with the safety of electrical and electronic components, equipment and products.

It is a multilateral agreement among participating countries and certification organizations, which aims to facilitate trade by promoting harmonization of national standards with International Standards and cooperation among accepted National Certification Bodies (NCBs) worldwide. By achieving this, it brings product manufacturers a step closer to the ideal concept of “one product, one test, one mark, where applicable’.


The Eurasian Conformity mark (ЕАС) is a certification mark to indicate products that conform to all technical regulations of the Eurasian Customs Union. It means that the EAC-marked products meet all requirements of the corresponding technical regulations and have passed all conformity assessment procedures. 

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